Terms & Conditions

We employ the use of cookies. By using X1Mats’s website you consent to the use of cookies in accordance with X1Mats’s privacy policy. Most of the modern-day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

Unless otherwise stated, X1Mats and/or its licensors own the intellectual property rights for all material on X1Mats. All intellectual property rights are reserved. You may view and/or print pages from https://www.x1mats.com for your own personal use subject to restrictions set in these terms and conditions. You must not: Republish material from https://www.x1mats.com Sell, rent or sub-license material from https://www.x1mats.com Reproduce, duplicate or copy material from https://www.x1mats.com Redistribute content from X1Mats (unless content is specifically made for redistribution). Hyperlinking to our Content The following organizations may link to our Web site without prior written approval: Government agencies; Search engines; News organizations; Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. We may consider and approve in our sole discretion other link requests from the following types of organizations: Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union; Dot.com community sites; Associations or other groups representing charities, including charity giving sites, Online directory distributors; Internet portals; Accounting, law and consulting firms whose primary clients are businesses; and educational institutions and trade associations. We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site. If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to Customers@localhost. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response. Approved organizations may hyperlink to our Web site as follows: By use of our corporate name; or By use of the uniform resource locator (Web address) being linked to; or By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site. No use of X1Mats’s logo or other artwork will be allowed for linking absent a trademark license agreement. I frames Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions. Removal of links from our website If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. Content Liability We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will: Limit or exclude our or your liability for death or personal injury resulting from negligence; Limit or exclude our or your liability for fraud or fraudulent misrepresentation; Limit any of our or your liabilities in any way that is not permitted under applicable law; or Exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

If you are not entirely satisfied with your purchase, we are here to help. Returns and requests for Refund can only be made within 7 days from the date of delivery. Exchange of Mats is not acceptable as our mats are custom-made to order based on customers’ specific needs which are different from the others. Items should be in a good condition and NOT USED along with original tags. The item should also be in the same brand box. Your item needs to have a receipt or proof of purchase. For Fitting Issues and Defective and Damage Items. It is mandatory that you provide us with Photos or Video as proof, as these will be examined and replacement is free of charge. Returning mats. Please take note that the Customer is at full responsibility for paying for shipping the mats back and should be returned to the sender’s address provided on the shipping label. If you notice any defect on your purchase or any other issue with your order, please make a prompt report to us accordingly, you have a maximum of 7 days to return the item from the delivery date. Beyond this time, you have no right to request a refund and/or a return. You shall bear full responsibility for any return that you make to the wrong address. A failed attempt delivery is not applicable for a refund, as the receiver of the package you shall be at your full responsibility to be available or attend to your orders during delivery. Once your returns have been received and inspected, X1Mats shall issue a partial refund deducting 25% of the specific item order amount (25% includes material and manpower costs). Please note that the expedited fees to return the mats is non-refundable as it is the customer’s full responsibility to return the mats. The following are not eligible for return and refund: Dislike in Color or Design Our mats are made to order, and customers are responsible for picking the choice of their color and design before placing the order Mats for Classic Cars Please note that all our mats are custom-made in order to suit your individual vehicles. We do not offer a return or refund on this type of order as these cars are rare unless any reason is agreed upon between us and the customer.

Refunds are issued at our discretion and may be accepted or rejected as such. For any alteration advised by our team, a refund of maximum $50 only will be applied on your order. You may not withhold any payment due to us in respect of any other Goods pending the resolution of a claim for a return.

Dear customer, please take note that all X1Mats Floor Mats are custom measured to fit each vehicle as it leaves the manufacturing unit. Hence, any additional modifications made to the vehicle, may or may not result in the mats fitting as intended based on the vehicle’s original measurements. In such cases, unfortunately, X1Mats cannot take responsibility for the product not fitting as it should since the mats are designed initially based on the original vehicle’s set-up. We would highly recommend ensuring, prior to ordering, that customers be aware that any modification done to the vehicle post placing an order can hinder the fit of the product, and in such cases, X1Mats shall not issue any refunds. 14. Please note that you have an obligation to make purchases carefully and to ensure the order fits all your needs. A change of mind is not an acceptable reason for the return of purchased goods.

The X1Mats mobile message service (the "Service") is operated by X1Mats (“X1Mats”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to X1Mats’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of X1Mats through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with X1Mats. Your participation in this program is completely voluntary. We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. You may opt-out of the Service at any time. Text the single keyword command STOP to +18559641913 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other X1Mats mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to +18559641913 or email [email protected]. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.